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Ordering & Payment methods

The availability of every product is indicated on our website. This is information is in real time and is updated from our warehouse.

On our website you can register to open an account. You can register by going to ‘Your account’ on the upper right side of the homepage. You click on ‘Create an account’. Fill in all of your personal information then press submit. You have now successfully opened an account for Once you have found your ideal slow juicer, or accessory, you can place the product(s) in the shopping basket. Choose your shipment method and payment method. If you have done all this press ‘Place order now’. You can finish your payment and your order will officially be placed. In our webshop it’s also possible to order without registration. You can follow the exact same steps as mentioned above. Fill in your personal information. Pick your shipment and payment method and press ‘Place order now’. Finish the process by making the payment. After the payment is done, you will receive a confirmation mail. You will receive another e-mail once we have shipped your order. In this last e-mail you will also receive a track and trace code for following your order.

No you do not. It is also possible to place an order without registration. In the shopping cart you can easily fill in your data and proceed with placing your order.

Yes and No. As long as your order has not been shipped yet it is possible to change the shipping address. Best is to call us immediately, when you e-mail us we might not be able to respond immediately and your order possibly will be sent to the wrong address. Once your order has been shipped it’s no longer possible to change the shipping address. You are then responsible for accepting the package on the first named address.

No, unfortunately we do not have a showroom where you can come by. Every order we process is being sent out.

In the first step of the shopping cart you can see a bar with ‘Discount Codes’. Fill in your voucher code in the bar and press ‘apply coupon’. You will see a short message saying your code has been accepted. Click the Checkout button to proceed.

Yes, you can order with Visa or Mastercard credit card Ordering with creditcard is easy, fast and reliable. If you choose to pay by credit card, we will ask you to enter the following information:

  • Credit card number
  • Expiration date
  • cvv2 code (validation code)
  • Card holder name

Once you have entered this information click on "Submit". Your purchase has now been completed and submitted to our system. You will be redirected to our website where you will find a confirmation of your purchase. In addition, you will receive an email confirming your purchase.

Frequently asked questions about creditcard payments Why is there a validation code?
The validation code (Card Validation Code) are the last three digits on the back of your credit card. We ask you to enter this information to make sure that your card is not used for fraudulent purposes, as this number is not printed anywhere else. The card validation code validates that the person who makes the purchase actually owns the credit card and not a copy of the credit card or just the number of the credit card. Also, the last three digits are not included in the magnetic strip on the card, nor are they part of the credit card number.

When is my credit card charged?
After you have clicked on "Submit", your personal details will be verified. Once your personal details have been approved, your credit card will be charged. Your order is then sent to our system (this takes just a few minutes).

What kind of information do we receive?
We do not save your credit card information; only your own bank has this information. Docdata will verify your card number, verification number and your address during the transaction. We will receive an electronic message confirming your

  • Name
  • Address
  • Telephone number
  • Ordered products

Of course, we will deal with your information in an appropriate manner. For more information about our safety and privacy policy click here. Can I change my purchase once I have ordered? We cannot charge your credit card more than once. We can therefore only change the total amount of your order. If you change your order to a lower amount than the initial amount, we will refund your credit card with the difference. Changing your order Please notify us of your desired changes via E-mail or phone. Or see our contact page. Please also include your order number so we can quickly realise your desired changes.

If you choose to pay by PayPal, you will be directed to the PayPal homepage where you will have to enter your PayPal email address and your password.

No. It is not possible to pay the driver when your order is being deliverd. We have no payment method for cash payments.

No. You always have to pay in advance.

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